Resolved incident
Temporary ID Merge Delay (US Projects)
Mixpanel · None · Started
- Duration
- 9h 18m
- Severity
- None
- Status
- Resolved
Summary
None · Resolved
This incident has been resolved.
Event timeline
How this incident unfolded, from the official status page.
Investigating
Mixpanel
We are experiencing delays with ID Merge where it is taking more than 24 hours for identity management mappings to reflect their merged state in reports for US Projects. As a result, reports such as Funnels may show a decrease in conversion for the last few days. We truly appreciate your patience and apologize for the inconvenience. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support</a>
Identified
Mixpanel
The issue has been identified and a fix is being implemented.
Identified
Mixpanel
We are continuing to process the data backlog. At this time, more than 24-hour delays with ID Merge are still expected. Thank you for your patience while we work on resolving this.
Identified
Mixpanel
We continue to process the data backlog. Delays with ID Merge can still be expected during this time. Thank you for your patience while we work on resolving this.
Identified
Mixpanel
We are continuing to process the data backlog of merges.
Identified
Mixpanel
We are continuing to process the data backlog of merges. We have made a lot of progress in processing the data queue. Thank you for your patience while we work on resolving this.
Identified
Mixpanel
We are continuing to process the data backlog of merges.
Monitoring
Mixpanel
A fix has been implemented and we are monitoring the results.
Resolved
Mixpanel
This incident has been resolved.