Query API Degraded Performance

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   4 months ago

   Mixpanel

   Mixpanel is experiencing degraded performance with our Query API, including increased latency. You may see slow-loading reports or query errors. We appreciate your patience while our engineers work to restore normal functionality. We will post progress updates on our status page. If you have any questions, please <a href="https://mixpanel.com/get-support">contact support.</a>

2. Identified

   4 months ago

   Mixpanel

   The issue has been identified and a fix is being implemented.

3. Identified

   4 months ago

   Mixpanel

   Query latency has stabilized, though our team continues to investigate the underlying cause of the degraded performance. We will continue to post updates as our investigation progresses. Thank you for your patience.

4. Monitoring

   4 months ago

   Mixpanel

   A fix has been implemented and we are monitoring the results.

5. Resolved

   4 months ago

   Mixpanel

   This incident has been resolved.