Resolved incident

Errors Loading Mixpanel.com

Mixpanel · Minor · Started

Duration
4h 26m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Mixpanel

    We are currently experiencing issues with loading Mixpanel.com and are working to restore service as quickly as possible. Our team is investigating the issue and will provide updates as soon as we have more information. Thank you for your patience.

  2. Investigating

    Mixpanel

    We are continuing to experience issues. Reports are currently not loading, and our team is actively working on a fix to reestablish full service as quickly as possible. We want to assure you that ingested data is not affected via /track, /import, /engage, or /groups; all data is being ingested correctly and will be available once the issue is resolved. Please note that our Query API and Raw Export API are currently experiencing partial outages for all regions. We appreciate your continued patience as we work to resolve this. We will provide another update as soon as we have more information.

  3. Identified

    Mixpanel

    The issue has been identified and a fix is being implemented. We appreciate your continued patience as we work to resolve this. We will provide another update as soon as we have more information.

  4. Monitoring

    Mixpanel

    A fix has been implemented and we are monitoring the results.

  5. Resolved

    Mixpanel

    This incident has been resolved.