Resolved incident

Elevated /import Delays for a subset of US Projects

Mixpanel · Minor · Started

Duration
5h 16m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

The issue has been resolved and all reports are showing imported events as usual. No events were lost during this incident, events were only delayed.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Mixpanel

    We identified an issue beginning at 12:30 AM PST where /import requests experienced elevated delays. Engineering has applied a fix to scale up the system, and it is recovering, though delays may persist until normal processing is fully restored. We will provide an update once performance has returned to normal.

  2. Monitoring

    Mixpanel

    The Engineering team has released a fix for the issue, and we are currently monitoring. Imported events should now be processed normally, and all reports are expected to return to their usual state.

  3. Resolved

    Mixpanel

    The issue has been resolved and all reports are showing imported events as usual. No events were lost during this incident, events were only delayed.