Resolved incident

Delays in Atlas cluster management operations

MongoDB Cloud · None · Started

Duration
2h 10m
Severity
None
Status
Resolved

Summary

None · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    MongoDB Cloud

    We are investigating an issue with Atlas metrics ingestion that may delay cluster management operations, including cluster creation and modification.

  2. Identified

    MongoDB Cloud

    We've identified an issue with metric ingestion that is causing delays to Atlas Cluster management operations for some customers. Clusters may also appear degraded in the Atlas UI while metrics ingestion is delayed; however, the cluster health is unaffected.

  3. Monitoring

    MongoDB Cloud

    The team has implemented a fix and latency of Atlas Cluster management operations are returning to normal. Clusters that incorrectly appeared as degraded in the Atlas UI are also beginning to correctly update their status.

  4. Resolved

    MongoDB Cloud

    This incident has been resolved.