Delayed cluster configuration affecting free and flex users

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   3 months ago

   MongoDB Cloud

   We are investigating an issue with cluster configuration updates getting delayed for a subset of users on free and flex tiers. Cluster access is unaffected.

2. Identified

   3 months ago

   MongoDB Cloud

   We have identified the root cause and are rolling out a configuration change to remediate the delayed cluster configuration changes.

3. Monitoring

   3 months ago

   MongoDB Cloud

   We have seen errors subsiding and cluster configurations for free and flex customers should be operating normally again.

4. Resolved

   3 months ago

   MongoDB Cloud

   This incident has been resolved.