Resolved incident

Atlas Data Federation and Online Archive cloud-provider IAM authentication error

MongoDB Cloud · Minor · Started

Duration
43m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    MongoDB Cloud

    Users of Atlas Data Federation and Online Archive using cloud-provider IAM authentication may see pipelines fail with an error when querying backing Atlas clusters. Other authentication methods are unaffected. As a temporary workaround, users can use SCRAM authentication.

  2. Identified

    MongoDB Cloud

    We have identified that the issue is caused by a recent configuration change to IAM authentication and are working on a fix.

  3. Monitoring

    MongoDB Cloud

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    MongoDB Cloud

    This incident has been resolved.