Resolved incident

AWS cluster backup and restore operations are failing

MongoDB Cloud · None · Started

Duration
23m
Severity
None
Status
Resolved

Summary

None · Resolved

This incident has been resolved. AWS clusters should no longer encounter errors during backup and restore.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    MongoDB Cloud

    We are currently investigating the issue where AWS cluster backup and restores are failing. This includes exports and manual downloads as well as restoring to another cluster. We are also investigation potential impact to other operations on AWS clusters such as modifying instance size.

  2. Monitoring

    MongoDB Cloud

    A fix has been implemented and we are monitoring the results.

  3. Resolved

    MongoDB Cloud

    This incident has been resolved. AWS clusters should no longer encounter errors during backup and restore.