Resolved incident
Atlas Charts users unable to login
MongoDB Cloud · None · Started
- Duration
- < 1m
- Severity
- None
- Status
- Resolved
Summary
None · Resolved
Some Atlas users may be unable to access Charts and the Visualization page due to repeated login prompts or unauthorized errors when attempting to sign in. Our engineers have identified a recent change as the likely cause, have rolled it back, and are monitoring the service to confirm that normal access has been restored.
Event timeline
How this incident unfolded, from the official status page.
Resolved
MongoDB Cloud
Some Atlas users may be unable to access Charts and the Visualization page due to repeated login prompts or unauthorized errors when attempting to sign in. Our engineers have identified a recent change as the likely cause, have rolled it back, and are monitoring the service to confirm that normal access has been restored.