Resolved incident

Authentication failures when running search queries for some clusters

MongoDB Cloud · Minor · Started

Duration
6h 18m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    MongoDB Cloud

    We are investigating an issue impacting some clusters that causes search queries to fail with authentication failures.

  2. Identified

    MongoDB Cloud

    We have identified the root cause of the search query failures and are working on a mitigation for impacted clusters. Clusters with dedicated search nodes are unaffected. Some clusters with colocated search nodes may see search query failures.

  3. Monitoring

    MongoDB Cloud

    We have resolved the issue for all impacted clusters. We continue to monitor the fleet for any residual impact.

  4. Resolved

    MongoDB Cloud

    This incident has been resolved.