Resolved incident
MongoDB Charts: Infinite login loop when creating new Charts projects
MongoDB Cloud · Minor · Started
- Duration
- 5h
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
This incident has been resolved.
Event timeline
How this incident unfolded, from the official status page.
Identified
MongoDB Cloud
Since approximately 23:30 UTC on 2026-10-01, users creating new Charts projects by clicking on the "Visualization" tab will repeatedly be prompted to login and will not be able to view the Charts interface. While these Charts projects will be created, we cannot guarantee the timing at this moment. Existing Charts projects are not affected.
Resolved
MongoDB Cloud
This incident has been resolved.