Mux Data monitoring metrics incomplete/latent

Resolved

Minor impact

Started

Lasted 2h 48m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Identified

    The issue has been identified and a fix is being implemented.

  4. Investigating

    We are continuing to investigate where in our pipeline the latency is coming from. Customers will continue to see the leading edge of monitoring data be artificially low and fill in over time.

  5. Investigating

    We are seeing intermittent drops in monitoring data starting 15:13 UTC that then fill in over time. We are currently investigating.