Resolved incident

Increased error rates for video ingest and playback for on-demand assets

Mux · Critical · Started

Duration
2h 7m
Severity
Critical
Status
Resolved

Summary

Critical · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Mux

    We are investigating an issue causing increased error rates for video ingest and playback for on-demand assets.

  2. Identified

    Mux

    We have identified the issue causing an increase in errors, and are working to resolve the issue as soon as possible.

  3. Identified

    Mux

    We are continuing to work on a fix for this issue.

  4. Monitoring

    Mux

    A fix has been implemented and we are monitoring the results.

  5. Resolved

    Mux

    This incident has been resolved.