Direct upload failures and playback failures for some customers

Updates

1. Resolved

   9 months ago

   This incident has been resolved.

2. Monitoring

   9 months ago

   A fix has been implemented and we are monitoring the results. Some customers may have experienced a low number of playback failures during the incident.

3. Investigating

   9 months ago

   We are investigating an issue causing uploads to direct upload endpoints to fail for some customers. URL based ingest is not affected.