RTMP and SRT live stream disconnects

Resolved

Minor impact

Started

Lasted 2h 39m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    This incident has been resolved.

  3. Monitoring

    A fixed was applied to production and we are monitoring the system.

  4. Identified

    We have tested a fix for this issue and are working on rolling it out to production.

  5. Identified

    We are continuing to work on a fix for this issue.

  6. Identified

    We are continuing to work on a fix for this issue.

  7. Identified

    The issue has been identified and a fix is being implemented.

  8. Investigating

    We are experiencing a small number of RTMP and SRT live streams disconnecting; most are reconnecting automatically within minutes. We have identified the likely cause and are working on a fix to prevent recurrence.