Resolved incident

Video Playback Issues

Mux · Major · Started

Duration
2h 53m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Mux

    We are investigating reports of video playback failures. Some customers may experience playback errors or timeouts.

  2. Identified

    Mux

    The issue has been identified and a fix is being implemented.

  3. Identified

    Mux

    We are continuing to work on a fix for this issue.

  4. Monitoring

    Mux

    A fix has been implemented and we are monitoring the results.

  5. Resolved

    Mux

    This incident has been resolved.