Resolved incident

Live stream disconnections

Mux · Minor · Started

Duration
2h 52m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

A small number of live streams were disconnected around 13:10 UTC, ending the corresponding Asset. Active live streams were able to reconnect and resume, and there is no long term impact to DVR or VOD content from affected live streams other than resuming on a new Asset ID. All systems are currently green.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Mux

    We are investigating an incident which caused the disconnection of multiple live streams at 13:11 UTC.

  2. Resolved

    Mux

    A small number of live streams were disconnected around 13:10 UTC, ending the corresponding Asset. Active live streams were able to reconnect and resume, and there is no long term impact to DVR or VOD content from affected live streams other than resuming on a new Asset ID. All systems are currently green.