Mux Data monitoring latency

Resolved

Minor impact

Started

Lasted 5h 40m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we continue to monitor the results. Customers should see monitoring data and CCV counts return to normal.

  3. Identified

    The issue has been identified and a fix is being implemented.

  4. Investigating

    We are continuing to investigate this issue.

  5. Investigating

    We are continuing to investigate this issue. Customers affected will see artificially depressed CCV counts and percentages.

  6. Investigating

    We are investigating an issue where monitoring data is delayed for many customers