Increased error in Video Live and VOD

Resolved

Major impact

Started

Lasted 3h 3m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    Video delivery for Live and VOD in the impacted region has returned to normal operations.  The impacted time frame was 9:30 - 10:30 UTC.  We are continuing to monitor.

  3. Identified

    We've identified an issue with a CDN provider in the impacted regions. We are seeing recovery, and continuing to monitor.

  4. Investigating

    We are experiencing increased errors with delivery across Live and VOD in Europe regions  and are actively investigating.