Resolved incident

Increased error in Video Live and VOD

Mux · Major · Started

Duration
3h 3m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Mux

    We are experiencing increased errors with delivery across Live and VOD in Europe regions  and are actively investigating.

  2. Identified

    Mux

    We've identified an issue with a CDN provider in the impacted regions. We are seeing recovery, and continuing to monitor.

  3. Monitoring

    Mux

    Video delivery for Live and VOD in the impacted region has returned to normal operations.  The impacted time frame was 9:30 - 10:30 UTC.  We are continuing to monitor.

  4. Resolved

    Mux

    This incident has been resolved.