Resolved incident

Elevated errors on Direct Uploads

Mux · Major · Started

Duration
3h 3m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Mux

    We are investigating elevated error rates affecting Direct Uploads, thumbnails, gifs, subtitles, storyboards. Some customers may have experienced failures when creating or uploading to direct upload URLs

  2. Monitoring

    Mux

    A fix has been implemented and we are monitoring the results.

  3. Monitoring

    Mux

    We are continuing to monitor for any further issues.

  4. Resolved

    Mux

    This incident has been resolved.