We are investigating an issue causing increased error rates for video ingest and playback for assets and live streams

Resolved

Major impact

Started

Lasted 1h 44m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    Error rates have returned to normal, and the team are continuing to investigate and address the root cause of this error spike.

  3. Investigating

    The Mux engineering team are investigating.