Mux Data beacon collection issues

Resolved

Major impact

Started

Lasted 2h 38m

View official incident ↗

Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    A fix has been implemented and we are monitoring results. Delayed data was for a subset of customers between 22:12 UTC - 22:44 UTC. No data loss.

  3. Investigating

    We are investigating an issue with collecting Mux data beacons. Beginning 22:12 UTC, view session data will be delayed.