Past incident

Elevated Mux Video Errors

Mux · Critical · Started

Duration
Unavailable
Severity
Critical
Status
No longer listed as active

Summary

Critical · No longer listed as active

A fix has been implemented and we are monitoring the results.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Mux

    We are seeing errors across Mux Video and are investigating

  2. Investigating

    Mux

    Mux Data Collection is also delayed. Continuing to investigate.

  3. Identified

    Mux

    The issue has been identified and we are seeing signs of recovery. This issue occurred between 23:29 and 00:01 UTC. Video playback and ingest was unavailable at during this time.

  4. Identified

    Mux

    Data collection, streaming, and alerting was delayed during that window.

  5. Monitoring

    Mux

    A fix has been implemented and we are monitoring the results.