Corruption on some segments of some videos

Resolved

Minor impact

Started

Lasted 79h 53m

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Updates

  1. Resolved

    This incident has been resolved.

  2. Monitoring

    We have completed the remediation steps for impacted assets and will be monitoring.

  3. Identified

    A fix has been implemented to address the issue for new assets, and our team is working through any remaining affected assets. We will post further updates as we have them.

  4. Identified

    We have identified the cause of this issue and our team is working on a fix.

  5. Investigating

    We are investigating an issue that causes some audio or video segments to be corrupt, causing playback quality degradation on affected assets.