Corruption on some segments of some videos

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   9 months ago

   Mux

   We are investigating an issue that causes some audio or video segments to be corrupt, causing playback quality degradation on affected assets.

2. Identified

   9 months ago

   Mux

   We have identified the cause of this issue and our team is working on a fix.

3. Identified

   9 months ago

   Mux

   A fix has been implemented to address the issue for new assets, and our team is working through any remaining affected assets. We will post further updates as we have them.

4. Monitoring

   9 months ago

   Mux

   We have completed the remediation steps for impacted assets and will be monitoring.

5. Resolved

   9 months ago

   Mux

   This incident has been resolved.