Resolved incident

Mux Player embeds increased error rates

Mux · Major · Started

Duration
12h 26m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Identified

    Mux

    From 07:30 UTC, Mux Player embeds are were experiencing increased error rates caused by an outage with an underlying cloud vendor.

  2. Identified

    Mux

    We are continuing to investigate the issue.

  3. Identified

    Mux

    We're seeing signs of recovery, and continue to monitor the service health.

  4. Monitoring

    Mux

    Recovery continues and service has returned to operational. We will continue to monitor.

  5. Monitoring

    Mux

    We are continuing to monitor for any issues while the underlying cloud vendor continues to investigate the root cause.

  6. Monitoring

    Mux

    We are continuing to monitor our systems, as our underlying cloud providers continue to investigate the root cause.

  7. Resolved

    Mux

    This incident has been resolved.