Resolved incident

Elevated API Latency

Mux · Minor · Started

Duration
1h
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Mux

    From 22:10 to 22:50 UTC we experience elevated latency for video routes, we are currently investigating the root cause.

  2. Investigating

    Mux

    We are continuing to investigate this issue.

  3. Monitoring

    Mux

    The issue has been identified and it was related to our cloud provider hosting our API. API latency has returned to normal levels, and we’re continuing to monitor stability. We apologize for the disruption.

  4. Resolved

    Mux

    This incident has been resolved.