Resolved incident

Elevated error rates for a subset of sites using Edge Functions

Netlify · Major · Started

Duration
35m
Severity
Major
Status
Resolved

Summary

Major · Resolved

This incident has been resolved. Between approximately 17:00 and 20:30 UTC, a subset of sites using Edge Functions experienced elevated 504 error rates. We applied a mitigation and error rates have remained at normal levels since. We apologize for  the impact to your sites and visitors.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    Netlify

    Our team is investigating an increase in observed error rates affecting a subset of sites that use Edge Functions. Affected sites may see elevated 504 responses or slow page loads beginning at approximately 17:00 UTC. We are actively working to  identify the cause and will provide updates here.

  2. Identified

    Netlify

    We have identified an issue with a subset of our Edge Functions infrastructure causing elevated 504 errors for some sites beginning at approximately 17:00 UTC. We are applying mitigations and error rates are improving. Customers do not need to take any action. We will continue to provide updates here.

  3. Monitoring

    Netlify

    We have applied a mitigation and error rates for affected sites have returned to normal levels as of approximately 20:30 UTC. We are continuing to monitor the situation and will provide a final update once we have confirmed full recovery

  4. Resolved

    Netlify

    This incident has been resolved. Between approximately 17:00 and 20:30 UTC, a subset of sites using Edge Functions experienced elevated 504 error rates. We applied a mitigation and error rates have remained at normal levels since. We apologize for  the impact to your sites and visitors.