Android Mobile Application Issues - US and EU Region

Resolved

Minor impact

Started

Lasted < 1m

View official incident ↗

Updates

  1. Resolved

    Between 06:09 UTC and 07:43 UTC on March 5th 2025, some customers in the US and EU region may have experienced difficulties using the New Relic android application.   We have investigated and resolved this service interruption and impacted services have returned to normal operations.

  2. Monitoring

    We are continuing to monitor for any further issues.

  3. Monitoring

    A fix has been implemented and monitoring the results.

  4. Identified

    The issue has been identified and a fix is being implemented.

  5. Investigating

    New users are unable to login to Android application for the first time.

  6. Investigating

    We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.