Resolved incident

UI Irregularities

New Relic · Major · Started

Duration
29m
Severity
Major
Status
Resolved

Summary

Major · Resolved

Between 9:11 UTC and 9:42 UTC on December 18th, some customers in the US regions may have experienced issues accessing the UI. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    New Relic

    We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

  2. Investigating

    New Relic

    We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

  3. Investigating

    New Relic

    Some customers in the US region may be experiencing the UI returning errors or not loading as expected. Data ingest and alert notifications are not impacted at this time. If you would like to create a support case linked to this issue please send an email to servicestatus@newrelic.com and a support case will be created for you.

  4. Resolved

    New Relic

    Between 9:11 UTC and 9:42 UTC on December 18th, some customers in the US regions may have experienced issues accessing the UI. We have investigated and resolved this service interruption and impacted services have returned to normal operations.