Resolved incident
Delayed alert notifications for the EU region
New Relic · Minor · Started
- Duration
- 2h 59m
- Severity
- Minor
- Status
- Resolved
Summary
Minor · Resolved
Between 22:51 UTC on Wednesday, December 5th and 02:16 UTC on December 6th, some customers in the EU region may have experienced delayed or missing alert notifications. Data processing for affected data may have been impacted. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Event timeline
How this incident unfolded, from the official status page.
Investigating
New Relic
Some customers in the EU region may intermittently experience delayed alert notifications. Data ingest is not impacted at this time.
Investigating
New Relic
Some customers in the EU region may intermittently experience delayed alert notifications. Data ingest is not impacted at this time. We are continuing to investigate this issue.
Investigating
New Relic
We are continuing to investigate an issue where some customers in the EU region may experience delayed alert notifications. Data ingest is not impacted at this time.
Identified
New Relic
The issue has been identified and a fix is being implemented. Some customers in the EU region may experience delayed or missing alert notifications. Data ingest is not impacted at this time.
Resolved
New Relic
Between 22:51 UTC on Wednesday, December 5th and 02:16 UTC on December 6th, some customers in the EU region may have experienced delayed or missing alert notifications. Data processing for affected data may have been impacted. We have investigated and resolved this service interruption and impacted services have returned to normal operations.