Delayed alert notifications for the EU region

Resolved

Minor impact

Started

Lasted 2h 59m

View official incident ↗

Updates

  1. Resolved

    Between 22:51 UTC on Wednesday, December 5th and 02:16 UTC on December 6th, some customers in the EU region may have experienced delayed or missing alert notifications. Data processing for affected data may have been impacted. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

  2. Identified

    The issue has been identified and a fix is being implemented. Some customers in the EU region may experience delayed or missing alert notifications. Data ingest is not impacted at this time.

  3. Investigating

    We are continuing to investigate an issue where some customers in the EU region may experience delayed alert notifications. Data ingest is not impacted at this time.

  4. Investigating

    Some customers in the EU region may intermittently experience delayed alert notifications. Data ingest is not impacted at this time. We are continuing to investigate this issue.

  5. Investigating

    Some customers in the EU region may intermittently experience delayed alert notifications. Data ingest is not impacted at this time.