Resolved incident

Data Irregularities - EU Region

New Relic · Minor · Started

Duration
1h 3m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

Between 11:15 UTC and 12:40 UTC on November 19, some customers in the EU region may have experienced difficulties in data ingest. We have investigated and resolved this service interruption and impacted services have returned to normal operations

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    New Relic

    We are investigating an issue with data ingest

  2. Identified

    New Relic

    We have engaged our Product Management Team to assist with further investigation and are evaluating additional mitigation efforts.

  3. Monitoring

    New Relic

    Some customers in the EU region have reported recovery of data ingest.

  4. Monitoring

    New Relic

    Some customers in the EU region have reported recovery of data ingest.

  5. Resolved

    New Relic

    Between 11:15 UTC and 12:40 UTC on November 19, some customers in the EU region may have experienced difficulties in data ingest. We have investigated and resolved this service interruption and impacted services have returned to normal operations