Resolved incident

Metrics Delay for Some GCP and AWS EU Accounts

New Relic · Minor · Started

Duration
1h 26m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

Between 10:27 UTC and 13:12 UTC on August 2nd, some customers in the EU region may have experienced delayed in data related to Metrics and Tags. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    New Relic

    We are investigating an issue with delay in data related to Metrics and Tags

  2. Investigating

    New Relic

    We are investigating an issue with delay in data related to Metrics and Tags

  3. Investigating

    New Relic

    We are investigating an issue with delay in data related to Metrics and Tags

  4. Investigating

    New Relic

    Some customers in the EU region may experience delay in viewing Metrics and Tag Data.

  5. Monitoring

    New Relic

    Some customers in the EU region have reported recovery in data related to Metrics and Tags.

  6. Resolved

    New Relic

    Between 10:27 UTC and 13:12 UTC on August 2nd, some customers in the EU region may have experienced delayed in data related to Metrics and Tags. We have investigated and resolved this service interruption and impacted services have returned to normal operations.