Resolved incident

Data Irregularities in the US and EU Region

New Relic · Minor · Started

Duration
42m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

Between 13:51 UTC and 15:20 UTC, some customers in the US and EU region may have experienced errors sending golden signal data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    New Relic

    We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

  2. Investigating

    New Relic

    Some customers in the US and EU regions may be experiencing delayed golden signal data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.

  3. Identified

    New Relic

    The issue has been identified and a fix is being implemented.

  4. Monitoring

    New Relic

    A fix has been implemented and we are monitoring the results.

  5. Resolved

    New Relic

    Between 13:51 UTC and 15:20 UTC, some customers in the US and EU region may have experienced errors sending golden signal data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data.