Data Irregularities in the US and EU Region

Resolved

Minor impact

Started

Lasted 42m

View official incident ↗

Updates

  1. Resolved

    Between 13:51 UTC and 15:20 UTC, some customers in the US and EU region may have experienced errors sending golden signal data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Identified

    The issue has been identified and a fix is being implemented.

  4. Investigating

    Some customers in the US and EU regions may be experiencing delayed golden signal data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.

  5. Investigating

    We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.