Resolved incident
Alert Irregularities in the US Region
New Relic · Major · Started
- Duration
- 2h 51m
- Severity
- Major
- Status
- Resolved
Summary
Major · Resolved
Between 20:30:20 UTC on December 18th and 01:57:55 UTC on December 19th, some customers in the US region may have experienced false alerts and false loss of signal alert notifications. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Event timeline
How this incident unfolded, from the official status page.
Investigating
New Relic
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
Investigating
New Relic
Some customers in the US and EU region may experience false loss of signal alert notifications.
Investigating
New Relic
We are continuing to investigate this issue.
Investigating
New Relic
We are continuing to investigate this issue.
Monitoring
New Relic
A fix has been implemented and we are monitoring the results.
Resolved
New Relic
Between 20:30:20 UTC on December 18th and 01:57:55 UTC on December 19th, some customers in the US region may have experienced false alerts and false loss of signal alert notifications. We have investigated and resolved this service interruption and impacted services have returned to normal operations.