Resolved incident

Synthetics Irregularities - US Region

New Relic · Minor · Started

Duration
2h 22m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

Between 10:47 UTC and 14:59 UTC, some customers in the US region may have experienced irregularities for Synthetics such as delays for job processing and results. We have investigated and resolved this interruption and impacted services have returned to normal operations.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    New Relic

    We are currently investigating a service interruption impacting our Synthetics checks.

  2. Investigating

    New Relic

    Our team continues to investigate the service interruption. Some customers in the US region will see impacted Synthetic checks.

  3. Identified

    New Relic

    The issue has been identified and our team and working to implement a fix.

  4. Monitoring

    New Relic

    The fix has now been implemented and services have returned to normal. The team are continuing to monitor the recovery

  5. Resolved

    New Relic

    Between 10:47 UTC and 14:59 UTC, some customers in the US region may have experienced irregularities for Synthetics such as delays for job processing and results. We have investigated and resolved this interruption and impacted services have returned to normal operations.