Resolved incident

Synthetics Manager

New Relic · Minor · Started

Duration
10h 55m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

Between 02:34 UTC and 16:40 UTC on April 9th, 2026, some customers in the US region may have experienced delayed Synthetics Checks execution data in queries with Synthetics Job Manager. Impacted data may not be recoverable. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Investigating

    New Relic

    Some customers in the US region may be experiencing delayed Synthetics Checks execution data in queries with Synthetics Job Manager.

  2. Identified

    New Relic

    We have identified the issue and working on a solution

  3. Monitoring

    New Relic

    Our team has now issued a fix and are monitoring the issue.

  4. Monitoring

    New Relic

    Between 02:34 UTC and 16:45 UTC on April 9th, 2026, some customers in the US region may have experienced delayed Synthetics Checks execution data in queries with Synthetics Job Manager. Impacted data may not be recoverable. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

  5. Resolved

    New Relic

    Between 02:34 UTC and 16:40 UTC on April 9th, 2026, some customers in the US region may have experienced delayed Synthetics Checks execution data in queries with Synthetics Job Manager. Impacted data may not be recoverable. We have investigated and resolved this service interruption and impacted services have returned to normal operations.