Resolved incident
Data Irregularities in the EU Region
New Relic · Major · Started
- Duration
- 45m
- Severity
- Major
- Status
- Resolved
Summary
Major · Resolved
Between 18:28 UTC and 18:58 UTC Tuesday March 18, 2025, some customers in the EU region may have experienced errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Event timeline
How this incident unfolded, from the official status page.
Investigating
New Relic
We are investigating an issue with data ingest for various data types. Some customers in the EU region may experience errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data.
Monitoring
New Relic
We are investigating an issue with data ingest for various data types. Some customers in the EU region may experience errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data.
Investigating
New Relic
We are investigating an issue with data ingest for various data types. Some customers in the EU region may experience errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data.
Investigating
New Relic
We are continuing to investigate this issue.
Identified
New Relic
The issue has been identified and a fix is being implemented.
Resolved
New Relic
Between 18:28 UTC and 18:58 UTC Tuesday March 18, 2025, some customers in the EU region may have experienced errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data. We have investigated and resolved this service interruption and impacted services have returned to normal operations.