Users who install ngrok via the Microsoft Store encounter a fatal panic immediately on starting an endpoint.

Event timeline

How this incident unfolded, from the official status page.

1. Investigating

   6 months ago

   ngrok

   Users who have installed the ngrok agent via the Microsoft Store on Windows are seeing fatal panics on endpoint startup on the most recent agent version. Non Windows users and Windows users installing via other channels should not be impacted.

2. Identified

   6 months ago

   ngrok

   The issue has been identified and the engineering team is working on the fix.

3. Identified

   6 months ago

   ngrok

   We expect a new version of the agent that resolves this issue to be available within the next hour.

4. Monitoring

   6 months ago

   ngrok

   Agent version 3.39.1 has been released to all channels. Once approved by Microsoft, the new build will be available via the Microsoft Store.

5. Resolved

   6 months ago

   ngrok

   Agent version 3.39.1 is now available in the Microsoft Store.