Resolved incident

OAuth, OIDC, and SAML modules for Edges degraded

ngrok · Major · Started

Duration
26m
Severity
Major
Status
Resolved

Summary

Major · Resolved

The system should be recovered for all users.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    ngrok

    The system should be recovered for all users.

  2. Monitoring

    ngrok

    Customers using SAML modules may in rare cases need to clear cookies if you are seeing `BAD REQUEST` errors on login.

  3. Monitoring

    ngrok

    Fixes are rolled out. The team will continue monitoring to confirm a full recovery.

  4. Identified

    ngrok

    We have identified an issue with the following Edge modules that may be impacting customers' ability to access content served by the Edge: OAuth, OIDC, and SAML. We are rolling out a fix and monitoring. This issue started approximately ten minutes ago.