Resolved incident

Dashboard failures: Billing Page and Account Creation down

ngrok · Minor · Started

Duration
38m
Severity
Minor
Status
Resolved

Summary

Minor · Resolved

This incident has been resolved.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    ngrok

    This incident has been resolved.

  2. Monitoring

    ngrok

    A fix has been deployed which resolves the issue and restores all dashboard functionality. We are monitoring to ensure that the fix is correct.

  3. Identified

    ngrok

    We are tracking an issue that prevents new accounts from being created, existing accounts from being deleted and also results in failures to access the billing subscription page to view or manage an account's subscription. We are preparing a fix for deployment. No other services are known to be affected at this time.