Resolved incident

`jp` region is down for new tunnel starts and endpoint configuration changes

ngrok · Major · Started

Duration
55m
Severity
Major
Status
Resolved

Summary

Major · Resolved

We are fully recovered in `jp`.

View official incident ↗

Event timeline

How this incident unfolded, from the official status page.

  1. Resolved

    ngrok

    We are fully recovered in `jp`.

  2. Monitoring

    ngrok

    We are seeing `jp` recover and are continuing to monitor.

  3. Identified

    ngrok

    We are continuing to work on a fix for this issue.

  4. Identified

    ngrok

    The `jp` region is unable to update state, as such new tunnel starts will fail and changes to configuration for endpoints and Edges will fail. Existing tunnels are still working. The team has identified the issue and is working on mitigation.