Some users in South America unable to load pages or database content

Updates

1. Resolved

   5 months ago

   This is resolved now.

2. Monitoring

   5 months ago

   We believe the majority of affected users have now recovered. We are continuing to monitor for any remaining impact and will update this page once full recovery is confirmed.

3. Identified

   5 months ago

   Some users in South America may experience issues loading pages or database content. We have identified the cause and are actively mitigating the issue.