Message events on user and subscription profiles slow and timing out

Resolved

Started

Lasted 40m

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Updates

  1. Resolved

    The issue has been resolved. All impacted systems are now operating normally.

  2. Investigating

    What’s happening: Loading message events on the user and subscription profiles is timing out. Who’s affected: • Some customers may experience slow load times or timeouts when loading message events on the user profile Current Status: We are investigating the issue and will provide an update in 30 minutes