Delay in deliveries impacting free customers

Resolved

Started

Lasted 47m

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Updates

  1. Resolved

    The necessary mitigations have been applied and all systems are now operating normally.

  2. Identified

    We've identified the root cause and are actively implementing mitigations.

  3. Investigating

    What’s happening: Timezone based and intelligent deliveries impacted because of backlog of messages. Who’s affected: • Any free customers using Timezone-based Delivery, Intelligent Delivery, or Retry Delivery. Current Status: We are investigating the issue and will provide an update in 30 minutes