Journeys - Elevated error rates

Resolved

Started

Lasted 29m

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Updates

  1. Resolved

    The issue has been resolved. All impacted systems are now operating normally.

  2. Identified

    We have identified the root cause and are working towards a resolution. We will provide another update in 30 minutes.

  3. Investigating

    What’s happening: We are seeing elevated error rates sending messages via Journeys. Who’s affected: All customers with Journeys currently processing messages Current Status: We are investigating the issue and will provide an update in 15 minutes.