ChatGPT Work seeing elevated errors and latency

Resolved

Started

Lasted 5h 24m

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Updates

  1. Resolved

    All impacted services have now fully recovered.

  2. Monitoring

    We have applied a mitigation and are monitoring recovery.

  3. Identified

    User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We are continuing work on implementing a mitigation.

  4. Identified

    User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We are continuing work on implementing a mitigation.

  5. Identified

    User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We We are continuing work on implementing a mitigation.

  6. Identified

    User across multiple subscription plans may be unable to start or continue tasks in ChatGPT Work. We are continuing to work on a mitigation.

  7. Identified

    We have identified that users are experiencing elevated errors for the impacted services. Plus users are particularly impacted, where Work mode is currently unavailable. We are working on implementing a mitigation.

  8. Identified

    We have identified that users are experiencing elevated latency for the impacted services. We are working on implementing a mitigation.