Support available via email

Resolved

Started

Lasted 5h 30m

View official incident ↗

Updates

  1. Resolved

    The issue affecting support chat has been resolved. You can now contact our support team through the Help Center as usual. Thank you for your patience while we worked to restore service.

  2. Monitoring

    We have applied the mitigation and are monitoring the recovery.

  3. Investigating

    Our Help Center is available, but support chat remains unavailable. If you need assistance, you can browse the Help Center or email support@openai.com "support@openai.com": mailto:support@openai.com.

  4. Investigating

    Our Help Center is available, but support chat remains unavailable. If you need assistance, you can browse the Help Center or email support@openai.com "support@openai.com": mailto:support@openai.com.

  5. Investigating

    Our Help Center and support chat are currently unavailable. If you need assistance, you can still reach our support team by emailing support@openai.com "support@openai.com": mailto:support@openai.com. We apologize for the inconvenience.