Overbilling for OpenAI-hosted containers in the Agent API

Resolved

Started

Lasted 9h 23m

View official incident ↗

Updates

  1. Resolved

    All impacted services have now fully recovered.

  2. Monitoring

    We have applied the mitigation, and any new sessions would not run into this issue. We are monitoring the recovery.

  3. Identified

    We are still implementing the mitigation.

  4. Investigating

    We’re continuing to work on a fix for the container overbilling issue. We’re also reviewing affected usage to identify impacted customers and calculate refunds.

  5. Investigating

    We’re investigating an issue causing higher-than-expected charges for OpenAI-hosted containers in the Agent API. We’re working on a fix and preparing refunds for affected customers. We’ll share further updates as we make progress.