Unexpected logouts for some ChatGPT web users

Resolved

Started

Lasted 5h 18m

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Updates

  1. Resolved

    The issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page has been resolved.

  2. Monitoring

    We have applied a mitigation and are seeing recovery from the issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page. We’ll continue monitoring closely to confirm the recovery is sustained.

  3. Investigating

    We’re investigating an issue causing some ChatGPT web users to be unexpectedly logged out when refreshing the page.