Users unable to access chat support on help center

Resolved

Started

Lasted 3m

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Updates

  1. Resolved

    All impacted services have now fully recovered.

  2. Identified

    We are aware of reports from users who are experiencing errors when attempting access Chat support the help center. For help, please email support@openai.com "support@openai.com": mailto:support@openai.com We are working implementing the mitigation.